Review Management

Empowering businesses to attract, convert, and delight leads into loyal customers. 

Build Impeccable Online Reputation With Tailored Solutions

Did you know that 92% of consumers trust online reviews as much as they trust personal recommendations? Did you know that 80% of people use the Internet to find local products or services? Thus, by taking control of your online reviews, you can bring in more customers and increase your revenue. 

Loci houses a highly-experienced team of online reputation management. We have helped businesses of all sizes build a stellar online reputation. We can do the same for you!

Take Control of Your Reputation & Win More Customers

At Loci, we completely understand that it takes years to build a reputation but it only takes seconds to crash. Therefore, we proactively deploy tailored strategies to fiercely protect and foster your reputation.

Review Monitoring

Continuous tracking and monitoring of online reviews and mentions across various platforms, including social media, review sites, forums, and blogs.

Review Generation

Encouraging and facilitating the generation of positive reviews from satisfied customers, enhancing the overall online reputation of the brand.

Sentiment Analysis

Utilizing advanced algorithms to analyze and understand the sentiment behind customer reviews and comments, providing valuable insights into customer satisfaction levels.

Competitor Analysis

Conducting comprehensive assessments of competitors’ online reputation to identify strengths and weaknesses, aiding in benchmarking and strategic decision-making.

Reputation Repair

Implementing strategic measures to address negative feedback and reviews, with a focus on improving brand perception and resolving customer issues effectively.

Reporting and Insights

Regularly providing detailed reports and actionable insights that help businesses understand their online reputation trends, customer sentiment, and the impact of reputation management efforts.

Frequently Asked Questions

Check Out Our FAQ Section For The Most Common Questions We Get.

Is online reputation management only for large businesses?

No, online reputation management is beneficial for businesses of all sizes. In today’s digital landscape, even small and medium-sized enterprises can be significantly impacted by their online reputation. ORM services are scalable and adaptable to meet the specific needs and budget constraints of businesses, regardless of their size.

What is online reputation management (ORM)?

Online reputation management is the process of controlling and influencing how a brand, product, or individual is perceived on the internet. It involves monitoring online mentions, responding to customer feedback, generating positive reviews, and mitigating negative content to maintain a favorable online image.

Why is online reputation management important for businesses?

In today’s digital age, consumers heavily rely on online information to make purchasing decisions. A positive online reputation instills trust and credibility, leading to increased customer loyalty, higher conversions, and improved brand perception. Conversely, a negative reputation can drive potential customers away, impacting revenue and long-term success.

How does review generation benefit my business?

Review generation is a vital aspect of online reputation management. Positive reviews not only attract new customers but also improve search engine rankings and influence purchase decisions. By encouraging satisfied customers to leave reviews, businesses can bolster their online reputation and stand out from competitors.

Can online reputation management help with crisis situations?

Yes, online reputation management is crucial during crisis situations. A proactive approach allows businesses to address negative incidents promptly, provide transparent communication, and demonstrate a commitment to resolving issues. By managing the narrative effectively, businesses can minimize reputational damage and rebuild trust with their audience.